90-Day Satisfaction Guarantee
We stand behind our services 100%. Customers in good standing who experience any unresolved service issues may disconnect within the first 90 days.
Night & Weekend Appointments
Can’t get off work? Out of town all week? We understand, life can be hectic. Schedule your installation for the evening or over the weekend so you can get on with your day.
30-Minute Arrival Windows
Why wait? Mediacom has 30-minute arrival appointment windows available, so you don’t have to sit around all day waiting for your amazing new service to be installed.
Since 1996, Mediacom has invested billions of dollars in a fiber-optic infrastructure to connect America’s smaller cities and towns. And now, Mediacom is in the midst of a 3 year, $1 billion capital reinvestment project that will bring the communities we serve Gigabit internet speeds and community Wi-Fi, will expand our footprint so that more small businesses can access broadband services, and will build out our fiber-optic network to provide companies fiber solutions to increase productivity and compete more efficiently. We are committed to bridging the digital divide between major cities and America’s smaller regions by providing the best technology available.
Giving back to our Community
Mediacom is proud that our employees work and live in the towns we serve. Giving back to these vibrant communities through various programs, scholarships and grants is important to us. One Mediacom program, Connect2Compete, offers eligible families low-cost internet service. Annually, Mediacom awards tens of thousands of dollars in scholarship funds to students through the World Class Scholars Program, September 11 Memorial Fund, and Entrepreneur of Tomorrow Awards. Additionally, community grants fund a variety of specific offerings such as our Arts and Culture Grant Cycle in Dubuque, IA.