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online security & protection. free Total DefenseĀ™ Internet Security Suite - tools to protect your PC from spyware viruses and hackers
Our residential high speed Internet services offer more than just fast speeds. Mediacom includes free PC security tools designed by Total Defense™ Internet Security Suite to provide you and your family a fast, fun and safer Internet.

Total Defense™ Internet Security Suite is designed to protect against Internet threats that can jeopardize your privacy and diminish PC performance with applications like anti-spam, anti-spyware, and anti-virus. The software provides personal firewall protection, anti-phishing and parental controls. It also helps manage your important files, photos, music and PC settings by letting you back them up, restore them, or transfer them to a new PC. Mediacom includes PC security tools, for no charge, in all high speed services.

Download Total Defence Internet Security Suite
online fraud and abuse safety tips
Online safety and security are among our primary concerns. Please review some of these helpful tips and resources for you and your family:

Tip 1 - Utilize parental controls

Tip 2 - Never download images from unknown online sources

Tip 3 - Secure your online network with a password

Tip 4 - Never share your password

Tip 5 - Install Total Defense Security Suite

Beware of fraudulent email
Please beware of any emails requesting any personal information such as date of birth, social security number, email identification, old or new passwords, Internet Protocol Addresses, bank account numbers, street mailing addresses, telephone numbers, login identification or personal website information.

Mediacom does not request such information from our customers via electronic messages.

To report suspicious email or a website that claims affiliation with Mediacom or to forward suspicious email, click here immediately.

Child pornography
The possession, manufacturing, or distribution of child pornography is illegal and using Mediacom Online service or network to view, share or distribute child pornography is a violation of our Terms of Service.

You can also help make the Internet safe for everyone by contacting us below with any suspicion or complaint involving child pornography.

You may also contact the National Center for Missing and Exploited Children (NCMEC) to make a report through its Cybertipline at

more resources is part of Cable Puts You In Control, an initiative of the cable industry to educate parents about online safety and appropriate use of the Internet by their children.


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