mediacom
  • Shop
  • Internet
    • Xpert
    • Digital Home
    • WiFi Poweredby eero
  • Mobile
    • Plans
    • FAQs
    • Shop Devices
  • TV
    • Xumo Stream Box
    • Streaming
  • Home Phone
  • Business
  • 855-956-4678
  • Support
    • My Account
    • Pay My Bill
    • Answer Center
    • How-To Videos
    • Locations
    • Contact Us
  • My Account
    • Settings
    • Sign Out
Back To Terms & Conditions

Last Updated: September 23, 2026

1. Application of These Terms

From time to time, Mediacom Communications Corporation and its affiliates (“Mediacom,” “we,” “us”) may offer promotions under which the recurring monthly service charge for a specified package or service is guaranteed not to increase for as long as the customer keeps that package or service — marketed as a “Price for Life” or “For Life” promotion (each, a “Price for Life Promotion”). These Terms and Conditions (“Terms”) apply to every Price for Life Promotion, whenever offered and however marketed (online, by telephone, in print, or in person).

Each individual Price for Life Promotion will have its own offer materials — the advertisement, offer summary, and/or order confirmation for that promotion (the “Offer Details”) — which state the promotion-specific facts: the qualifying package, the guaranteed monthly charge, any included equipment, eligibility, promotional period, and any credits or incentives. These Terms and the applicable Offer Details are to be read together. Where the Offer Details supply a promotion-specific value (such as price, package, eligibility, or an incentive and its conditions), that value controls; in all other respects, these Terms control, and if a general Mediacom agreement conflicts with these Terms as to a Price for Life Promotion, these Terms control.

By enrolling in a Price for Life Promotion and using the Service, you (the “Subscriber”) agree to these Terms, the applicable Offer Details, and the Residential Customer and User Agreement with Mediacom.

2. Definitions

  • “Price for Life” or “For Life” means that the Locked Charge for the Qualifying Package will not be increased by Mediacom for so long as the Subscriber continuously maintains the Qualifying Package under the conditions in Section 4. “For life” refers to the life of the Subscriber’s continuous subscription to the Qualifying Package — it does not mean the Subscriber’s lifetime, and it is not a guarantee that any service or the promotion will be offered in perpetuity
  • “Locked Charge” means the recurring monthly service charge for the Qualifying Package stated in the applicable Offer Details. The Locked Charge does not include the charges described in Section 5
  • “Qualifying Package” means the specific service or bundle of services and equipment identified in the applicable Offer Details as enrolled in the Price for Life Promotion, provided at a single Service Address
  • “Offer Details” means the offer materials for a specific Price for Life Promotion, as described in Section 1
  • “Service Address” means the single residential service location at which the Qualifying Package is installed and provided
  • “Standard Rates” means Mediacom’s then-current, generally applicable rates for the relevant services and equipment, as published at https://support.mediacomcable.com/ratecards  and as they may change from time to time
  • “Good Standing” means the account is active, not suspended or pending disconnection, with all amounts paid current.

3. The Price for Life Guarantee

Subject to these Terms and the applicable Offer Details, the Locked Charge for the Qualifying Package will not increase for as long as the Subscriber maintains the Qualifying Package in accordance with Section 4. The guarantee applies only to the recurring monthly service charge for the Qualifying Package. It does not entitle the Subscriber to any particular equipment brand or model (see Section 7) or to any specific service speed or performance level (see Section 10).

4. Conditions to Maintain the Guarantee

The Price for Life guarantee applies only while all of the following remain true:

  1. The Subscriber continuously maintains the same Qualifying Package — all services and equipment in it — without interruption;
  2. The Service is provided at the same Service Address; and
  3. The account remains in Good Standing, with payments made on time.

5. Charges Not Covered by the Guarantee

The Price for Life guarantee locks only the Locked Charge (the recurring monthly service charge for the Qualifying Package). It does not fix, cap, or limit, and the following may change at any time: (a) taxes; (b) governmental or regulatory fees, surcharges, and pass-through charges; (c) equipment charges other than any equipment included in the Locked Charge; (d) usage-based charges; (e) one-time charges (e.g., installation, service-call, reactivation, or change fees); and (f) charges for any add-on, upgrade, or additional service the Subscriber elects. Advertised prices do not include monthly taxes.

6. Events That End the Guarantee (Subscriber-Initiated)

The Price for Life guarantee ends automatically, and Mediacom’s then-current Standard Rates will apply to any services or equipment the Subscriber keeps, if the Subscriber does any of the following: cancels the Qualifying Package or any service or equipment in it; changes, downgrades, upgrades, or otherwise modifies the Qualifying Package; moves the Service to a different; transfers or attempts to transfer the account or the promotion (see Section 8); or falls out of Good Standing (including suspension, disconnection for non-payment, or an unpaid past-due balance). Once the guarantee ends for any of these reasons, it cannot be reinstated except as Mediacom may agree in writing.

7. Equipment

The Qualifying Package includes the equipment identified in the applicable Offer Details. Mediacom selects the equipment provided (including any modem and wireless router) and may substitute comparable equipment at any time; no specific brand or model is guaranteed. Any equipment provided may be a third-party product subject to the manufacturer’s own terms and disclaimers, which are available from the manufacturer. Mediacom equipment remains Mediacom’s property unless purchased and must be returned on termination; unreturned-equipment charges may apply.

8. Eligibility, Enrollment, and Limits

Each Price for Life Promotion is available only to the customers identified as eligible in the applicable Offer Details (for example, new residential subscribers) who meet Mediacom’s eligibility and installation requirements. Unless the Offer Details state otherwise, a Price for Life Promotion: is limited to one enrollment per account and per Service Address; is not transferable and does not run with the property or the account on a change of account holder; and cannot be combined with other offers or discounts. Mediacom may verify eligibility and may decline or reverse enrollment if eligibility requirements are not met.

9. Changes to and Discontinuation of a Promotion or Service by Mediacom

Mediacom may modify, suspend, or discontinue a Price for Life Promotion, a Qualifying Package, or a service level, subject to the following, which are intended to protect Subscribers already enrolled:

  1. Prospective effect. Any change to or withdrawal of a Price for Life Promotion applies to new enrollments on a going-forward basis and does not revoke the Locked Charge for Subscribers already enrolled and maintaining the Qualifying Package under Section 4
  2. Advance notice and right to cancel. Mediacom will give at least 30 days’ advance written notice of any material change affecting enrolled Subscribers, and an affected Subscriber may reject the change by cancelling the affected Service without an early-termination penalty tied to the promotion.
  3. Discontinuation of the service or service level; grandfathering. If Mediacom discontinues a Qualifying Package or its service level for reasons unrelated to the individual Subscriber (for example, a network, technology, or product change), Mediacom will, at its option and where a comparable service is available, either: (i) continue to provide the closest comparable successor service to enrolled Subscribers at the Locked Charge, or (ii) offer enrolled Subscribers a comparable service at the Locked Charge, before the Locked Charge ceases to apply. Where no comparable service is available, Mediacom will provide advance written notice before the Qualifying Package is discontinued 
  4. Good faith. Mediacom will exercise the rights in this Section reasonably and in good faith and will not use a change or discontinuation of a promotion or service level as a means to increase the Locked Charge for enrolled Subscribers who continue to qualify.

10. Service Speeds and Performance

Advertised speeds are for a wired connection. Actual speeds may vary and are not guaranteed. Where stated in the applicable Offer Details, upstream usage over a specified threshold in a billing month may result in a reduction of upload speed for the remainder of that billing month. Additional network-management and performance disclosures are available at https://mediacomcable.com/legal/internet-broadband-disclosures .

11. Promotional Credits and Incentives

A Price for Life Promotion may include credits or incentives (for example, installation credit, free-months credit, or gift card). Any such credit or incentive is offered only if stated in the applicable Offer Details and is subject to the conditions stated there, including eligibility, timing, and limits, and may be changed or discontinued at any time before it is earned. Mediacom will honor credits and incentives already earned in accordance with their stated terms.

12. Billing and Cancellation

Billing is monthly in advance. The subscription continues and automatically renews each month until cancelled. The Subscriber may cancel at any time with seven (7) days’ notice; provided, however, that where applicable law requires cancellation to be effective on the day the Subscriber requests it, the Subscriber may cancel effective on the same day as the Subscriber’s cancellation request, without any notice period. Cancellation of the Qualifying Package ends the Price for Life guarantee as provided in Section 6.

13. Changes to These Terms

Mediacom may update these Terms from time to time. Changes apply prospectively and will be posted at https://mediacomcable.com/legal ; for enrolled Subscribers, material changes are governed by Section 9. Continued use of the Service after the effective date of an update, following any required notice, constitutes acceptance of the updated Terms as to the period after that date.

14. General

  • Governing law. These Terms are governed by the law of the state of the Service Address, without regard to conflict-of-laws rules, except as preempted by federal law
  • Arbitration; class-action waiver. Your enrollment in and use of the Service under a Price for Life Promotion is governed by the Mediacom Customer and User Agreement, available at https://mediacomcable.com/legal/residential-customer-and-user-agreement (the "Customer and User Agreement"), which is incorporated into these Terms by reference. Section 16 of the Customer and User Agreement contains a binding, individual ARBITRATION provision and a CLASS-ACTION and class-arbitration WAIVER that affect your legal rights, including how disputes between you and Mediacom are resolved and your ability to participate in a class action. By enrolling in a Price for Life Promotion and using the Service, you acknowledge that you have had the opportunity to review the Customer and User Agreement and agree to its arbitration provision and class-action waiver. The version of the Customer and User Agreement in effect at the time of the relevant use of the Service governs; Mediacom will not apply any later modification of the arbitration provision to a dispute that arose before the modification
  • Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable
  • No waiver. Mediacom’s failure to enforce any provision is not a waiver of its right to do so later
  • Entire promotion terms. These Terms, together with the applicable Offer Details, the Subscriber Agreement, and any published disclosures referenced here, are the entire terms of a Price for Life Promotion and supersede prior representations about the promotion
  • Contact. Questions about a Price for Life Promotion: 1-855-633-4226. Privacy: https://mediacomcable.com/legal/privacy-notice . All trademarks are the property of their respective owners.
  • SHOP
    • Check Availability
  • Learn
    • Internet
    • Television
    • Streaming
    • Home Phone
    • Mobile
    • Xumo
    • Xpert
    • Digital Home
  • Support
    • Answer Center
    • How-To Videos
    • New Customer Guide
    • Outage Map
    • Location Maps
    • Contact Us
  • Account
    • Log In
    • Account Overview
    • Pay Bill
    • Settings
  • About
    • Why Mediacom
    • News
    • Blog
    • Investor Relations
  • More Mediacom
    • Business
    • Careers
    • Advertise on Mediacom
mediacom Global main sponsor
Twitter Facebook Youtube Instagram Tiktok
Copyright © 2026 Mediacom Communications Corporation.
  • Customer Agreements, Policies & Disclosures
  • Website Terms of Use
  • Privacy Notice
  • Important Internet Service Practices
  • View Standard rates in your area
  • Public Inspection File
  • Manage Cookies
  • Interconnection Policy
  • Compatible Retail Modems
  • Personal Information Requests
  • Your Privacy Choices
  • Information for Law Enforcement