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Mediacom Mobile Switch and Save Promise 

Overview

Under the Mediacom Mobile Switch and Save Promise (the “Program”), switch at least 2 and up to 4 lines to Mediacom Mobile and we’ll help cover your remaining device payment plan balance with your previous mobile service provider, up to $500 per eligible line, when you bring your number and activate a qualifying Mediacom Mobile Unlimited Plus plan (or higher) for each line.

How the Program Works

Receive up to $500 per eligible line (minimum of 2 lines, maximum of 4 lines and $2,000 per account) in the form of a Visa Gift Card (“Reward”) to help cover your outstanding device payment plan with your previous mobile provider (“Previous Provider”). The Reward amount will be equal to the actual documented remaining balance on your payment plan with your Previous Provider, up to $500 per line.

Example: If the total outstanding device balance with your Previous Provider is $1600 and you switch 2 lines, you are eligible to receive Rewards totaling $1000.  If you switch 3 lines, you are eligible to receive Rewards totaling $1500.  If you switch 4 lines, the maximum number, you are eligible to receive Rewards totaling $1600. 

There is no minimum reimbursement threshold. After ordering Mediacom Mobile Unlimited Plus plans or higher online for each line, you will submit your most recent two bills from your Previous Provider showing the remaining device balance to Mediacom for review, and if approved, receive the Reward to help pay off the remaining balance with your Previous Provider. You do not need to bring your old device to Mediacom and may choose to purchase a new phone with Mediacom Mobile.

Important: Do not cancel, pay off, or otherwise settle your device payment plan with your Previous Provider until you have successfully activated your Mediacom Mobile service and been approved for a Reward. Doing so may disqualify you from this Program.

Who is Eligible?

To be eligible for this Program you must:

  1. Be an existing Mediacom Internet customer with your Internet account in good standing.
    1. New customers with no payment history will automatically be considered in good standing.
  2. Have had your phone number active with your Previous Provider for at least 60 days.
  3. Have made at least 2 months of device payments to your Previous Provider for each line being ported but have not yet fully paid off the lines.
  4. Be in good standing with your Previous Provider.
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