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Our number one priority is to live up to our promise of providing consistent first-class customer care, superior and reliable products and quality services that our customers can depend on. We serve small and mid-sized American communities by continually reinvesting in technology, customer service and development to bring our customers the same, if not better, services, as people receive in major urban areas.

Customers in good standing who are not 100% satisfied with any Mediacom residential service, may disconnect during the first 90 days and on request, receive a full refund of monthly service and equipment rental(s) actually paid. Transactional fees such as pay-per-view and directory assistance are additional, and are not included in the 90-day money-back guarantee. Also, if we do not arrive at your home for an installation appointment within thescheduled period, you will receive a $20 credit, or a $25 credit if you live in Illinois.

90-day money back guarantee nights and weekend appointments 30-minut arrival windows available
Now making the decision to switch to Mediacom is even simpler. Our new risk-free promise assures that if you're not 100% satisfied in the first 90 days, you'll get your money back. We understand life can be hectic. Mediacom is making it simpler for you to connect with us by offering appointments when you want them most* We know your time is valuable. At Mediacom, we're working hard to make our scheduling as convenient as possible with shorter arrival windows to minimize your wait.
always faster internet When it comes to the internet, faster is better. That's why Mediacom continues to break the speed barrier time and time again with powerful technology like DOCSIS 3.0. And while we're giving customers the speed to make their lives easier, our broadband solutions and Internet tools are helping simplify management and making home management set-up a snap.
boundary-free tv Life is hectic; Mediacom makes it better by being the provider that enables customers to watch TV when, how and where it's most convenient. Boundary-free TV addresses the limitless benefits of TV Everywhere, On Demand, DVR, free HD and even the freedom people get with greater reliability.
lower cost phone When it comes to home phone service, Mediacom customers get more features, unlimited calling and reliability all for a lower price. And, with the ability to keep your current phone number and the convenience of single billing, making the switch to Mediacom phone couldn't be easier.
*These appointments are not available in all areas, and have limited availability.
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