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you come first, we guarantee it
Our number one priority is to live up to our promise of providing consistent first-class customer care, superior and reliable products and quality services that our customers can depend on. We serve small and mid-sized American communities by continually reinvesting in technology, customer service and development to bring our customers the same, if not better, services as others receive in major urban areas.

Customers in good standing who are not 100% satisfied with any Mediacom residential service may disconnect during the first 90 days and, on request, receive a full refund of monthly service and equipment rental(s) actually paid. Transactional fees such as pay-per-view and directory assistance are additional and are not included in the 90-day money-back guarantee. Also, if we do not arrive at your home for an installation appointment within the scheduled period, you will receive a $20 credit, or a $25 credit if you live in Illinois.

90-day money back guarantee Night & Weekend Appointments Available 30-minut arrival windows available
Now making the decision to switch to Mediacom is even simpler. Our new risk-free promise assures that if you're not 100% satisfied in the first 90 days, you'll get your money back. We understand life can be hectic. Mediacom is making it simpler for you to connect with us by offering appointments when you want them most* We know your time is valuable. At Mediacom, we're working hard to make our scheduling as convenient as possible with shorter arrival windows to minimize your wait.
always faster internet When it comes to the internet, faster is better. That's why Mediacom continues to break the speed barrier time and time again with powerful technology like DOCSIS 3.0. And while we're giving customers the speed to make their lives easier, our broadband solutions and Internet tools are helping simplify management and making home management set-up a snap.
boundary-free tv

We know life is hectic so here at Mediacom we strive to give customers endless entertainment options. Digital TV offers limitless options and benefits with TiVo® DVR service, TV Everywhere, On Demand, free HD and over 260 TV, Music, and Premium channels.Customers can watch what they want, how they want, & when they want.

lower cost phone When it comes to home phone service, Mediacom customers get more features, unlimited nationwide calling and reliability all for a low price. And, with the ability to keep your current phone number and the convenience of single billing, making the switch to Mediacom phone couldn't be easier.
lower cost phone Controlling and monitoring your home security and household activities is now simple, easy and affordable with Mediacom Home Controller. With Home Controller you can check and activate security controls while you're away from home, as well as monitor and set household functions from controlling temperature to turning off the lights, using any mobile or computer device.
*These appointments are not available in all areas, and have limited availability.

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