Lifeline FAQs
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Lifeline is a federal program that provides up to a monthly discount on service for eligible qualifying low-income consumers.
Consumers can qualify for Lifeline through multiple ways, such as income, Federal Assistance Programs such as SNAP, Medicaid, or other programs, and through other means. To see the full qualifications, please visit here.
Residents in California have different eligibility requirements and can learn more by visiting: California Lifeline
Lifeline can be applied for online through the National Verifier or through mail. You can learn more about the application process here.
Once you qualify and have a completed application, you can apply your Lifeline benefit with Mediacom by calling 844-965-2465. Our agents will verify your eligibility and apply your benefit with Mediacom.
You will be required to recertify your eligibility every year. This may be done automatically through the National Verifier, but if it cannot be verified automatically you will be asked to submit required documentation to prove your eligibility.
To determine if Lifeline is available at your location, please call us at 844-965-2465.