Last edited on Sep 23, 2019

Copyright and Trademark Policy

Mediacom Communications Corporation ("Mediacom") is a provider of internet access service (the “Service”), and users are independent persons or entities that subscribe to Mediacom’s Service and are not controlled by Mediacom. Mediacom does not normally monitor or police their actions, nor does Mediacom undertake any responsibility or liability for their acts or omissions.

Copyright Infringement Claims

Under the Digital Millennium Copyright Act of 1998 (“DMCA”), copyright owners have the right to notify Mediacom if they believe that a user of Mediacom’s Service has infringed the copyright owner’s work(s). If you believe that a user of Mediacom’s Service has copied your work in a way that constitutes copyright infringement, you should consult your attorney and you may file a Notification of Claimed Infringement (a “Notification”) with Mediacom’s designated agent, by sending the Notification to:

 Mediacom Internet Enforcement Team
1613 Nantahala Beach Road 
Gulf Breeze, FL 32563
Telephone: 1-888-759-6135
FAX: 845-698-4064

Email: dmca.abuse@mediacomccnotices.com

The words “DMCA Notice” should be put in the subject line of all such Notifications. Any such Notification should be in writing and contain substantially the following information to reasonably permit Mediacom to evaluate and respond to the claim:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Mediacom to locate the material. If, however, the claim is that Mediacom is referring or linking users of this Website or the Service to an online location containing infringing material or infringing activity by using location tools, then the identification must be of the reference or link to material or activity claimed to be infringing that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Mediacom to locate that reference or link.
  • Information reasonably sufficient to permit Mediacom to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
  • A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Upon receipt of notices complying or substantially complying with the DMCA, as specified above, Mediacom will act expeditiously to remove, or disable access to, the material claimed to be infringing or claimed to be the subject of infringing activity.

Claimed Infringement of Other Intellectual Property Rights, Including Trademarks

In the case of a claim of infringement of a trademark, service mark, trade dress, name, or other indicia of origin ("mark") or other intellectual property right that is not covered by the DMCA, Mediacom will respond to written notification of such claimed infringement in accordance with applicable laws. The written notification should include the following:

  • A physical or electronic signature of the owner or a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed, and identification of such owner
  • Identification of the mark or other intellectual property right that is claimed to be infringed and information that establishes that the named owner possess the exclusive right allegedly infringed.
  • Identification of the usage or material that is claimed to be infringing or to be the subject of infringing activity and information reasonably sufficient to permit Mediacom to locate or view the usage or material and to identify the person that is responsible for the claimed infringement.
  • Information reasonably sufficient to permit Mediacom to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
  • A representation and warranty that the complaining party has a good faith belief that the usage or material in the manner complained of is not authorized by the owner of the mark or other intellectual property identified, its agent, or the law.
  • A representation and warranty that the information in the notification is accurate and that the complaining party is the owner or is authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.

Any person or entity delivering a Notification relating to a claimed infringement by a user of Mediacom’s Service should also notify that user. Notice to Mediacom is not also notice to such user. Please note that if you submit a Notification to the email address indicated above, it is possible that your email may not be delivered due to our security filters; in these cases, you will receive an automated message informing you that your email was not delivered. It is your responsibility to monitor your systems to ensure that your email is received. You can also contact us at the following phone number to discuss how we can adjust our security filters: 845-443-2600 and ask to speak with the legal department regarding DMCA Notices.

Certain Other Matters; Disclaimer of Liability

If Mediacom receives notification of a claim of infringement by a user of the Service, Mediacom may forward it to the user or attempt to give the user a chance to respond to the notification. Mediacom reserves the right to provide the complaining party the response(s), if any, submitted by the user. Mediacom does not promise or undertake any duty to do any of the foregoing, except as required by applicable law.

To the fullest extent permitted by applicable law, Mediacom disclaims any and all responsibility and liability for the acts and omissions of users of the Service, including, without limitation, infringement of any copyright, trademark or other intellectual property right. By posting or implementing the foregoing Policy or otherwise responding to any infringement claim, Mediacom does not undertake or assume any duty, responsibility or liability that it would not otherwise have under mandatory provisions of applicable law.

Subject to applicable law, Mediacom reserves the right and absolute discretion to periodically change the foregoing policies and procedures, without notice. Any changed policies or procedures will be posted here.