Fraud and Abuse
Beware of Fraudulent Email

Please beware of any emails requesting any personal information such as dates of birth, social security number, email identification, old or new passwords, Internet Protocol Addresses, bank account numbers, mailing street addresses, telephone numbers, login identification, or personal website information.

Mediacom does not request such information from our customers via electronic messages. If you encounter a suspicious email or website that claims affiliation with Mediacom, please contact Mediacom for confirmation or forward it to immediately. Thank you for your help in keeping your personal information secure.

Child Pornography

The possession, manufacturing, or distribution of child pornography is illegal and using Mediacom Online service or network to view, share or distribute child pornography is a violation
of our Terms of Service.

You can also help make the Internet safe for everyone

If you suspect, view or have a complaint involving child pornography, please send it to You may also contact the National Center for Missing and Exploited Children (NCMEC) to make a report through its Cybertipline at