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Pre-Download Requirements

Step 1:
For a Successful download/Install, Total Defense Internet Security Suite requires that you remove any existing antivirus or firewall applications you may have on your machine.

Links to aid in the uninstall process:
Norton Antivirus
McAfee Antivirus/Firewall

Step 2:
To be able to download the software, you will be prompted for your Mediacom email address.

After you enter your email address and name, you will receive a confirmation email that will walk you through the install process. You will need your email password to log onto email service.

If you do not remember your Mediacom email address, it can be found on the work order or documentation left with you at time of install. If you cannot locate that information, please contact customer service here. Please be sure to have your account number available to expedite your message.

Step 3:

Please read the Important Information below before downloading this software.

Important Information: No software will protect from all viruses, spyware and other threats and you should do your own investigation to determine whether Total Defense Internet Security Suite Plus is the right software for you and carefully review the information and instructions on the developer’s Website.  Mediacom does not make Total Defense Internet Security Suite Plus and is not responsible for its performance or non-performance or any consequences of its installation or use. All statements about this software are based on information that  Total Defense, Inc. has provided and which we have not independently confirmed.  Mediacom does not make any representation or warranty, express or implied, about this software or its use or its fitness for any purpose or use.  To the maximum extent lawful, we disclaim any and all liability for any damage suffered, cost incurred, loss of data or other consequence as a result of installing, uninstalling, using or relying on Total Defense Internet Security Suite Plus.

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