911 functionality

You can report police, medical, fire and other emergencies by dialing 911 and be connected to a live emergency operator.

However, if there is an extended outage, or if Mediacom's network is inoperable, your Mediacom phone service will not operate, including the ability to call 911.

We do recommend maintaining alternative service such as a cellular phone in case of a power outage or an outage on Mediacom's network. If you are not able to maintain another phone service, and do require 911 access at all times due to health problems or something similar, it may be better for you to consider a more traditional type of phone service that is suitable to your needs.