Click this link to receive instructions that correct most cable TV problems Troubleshooting other Digital Cable TV Problems
» There is a blue bar on the TV screen that says "One Moment Please" » I get the message "To Be Announced" in the channel guide » There is blue bar on the TV screen that says "Not Authorized" » TV has no picture but has sound » The picture on HD channels is no better than regular channels » The Guide has no information for all of the channels » The time on the interactive program guide is incorrect » The picture on my TV is tiling. (freezing boxes form). » No sound and the volume is up on the TV » The yellow power light is off on the set top box and the set top box is not turned off. » The Guide/Menu does not appear. » Blue Screen or Other VCR-Related Problems » Absence of Graphics, Closed Captions, or Program Guides on the TV Screen » Interactive Guide with No Program Listing » No Sound » Blank Screen or Snowy Picture » Missing channels