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  Troubleshooting



    FAQ

  Why do I get a message "one
  moment please" on my TV?


  What can I do if i get the
  message "To Be Announced"
  in the channel guide?


  There is a blue bar on the TV
  screen that says "Not
  Authorized" Why?




    Tip of the day

  
  Remote Troubleshooting
 



Remote

» Get an instruction manual for the remote

» Search for a code and program the remote

» Remote control doesn’t respond when I press a button

» Programming Device Control

» Code Searching for the Remote

» Programming Volume Control

» What are the remote control features available?

Guide

» Interactive Guide overview

» Get information on programs

» Eliminate the edges of the Interactive Guide screen

» How to leave a screen or menu

» Info bar on bottom of the screen

» Order On Demand

» Order a Pay-Per-View event

» Access the Quick Menu

» Access the Main Menu?

» Search programs by category

» Searching programs by title

» What is the Mini Guide?

» Record future programs on my VCR

» What are the icons at the bottom of the Interactive Guide screen?

Parental Controls

» Parental locks

» Setting up a new code

» Changing a code

» Setting up a purchase code

» Changing a purchase code

» Understanding TV Ratings

Remote user guides click here




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