Mediacom - Customer Support
 
Chat Now
   
     
        Customer Login    
 
 
  Troubleshooting



    FAQ

  Why do I get a message "one
  moment please" on my TV?


  What can I do if i get the
  message "To Be Announced"
  in the channel guide?


  There is a blue bar on the TV
  screen that says "Not
  Authorized" Why?




    Tip of the day

  
  Gaming Console Troubleshooting
 

Gaming Consoles

Xbox Live

If you are connecting your Xbox directly to your cable modem, there is no special setup
required to connect to Xbox Live with our service. If you are using a router, you may need
to consult your router's manufacturer on how to add the following port forwarding options.

Playstation Network

If you are connecting your Playstation 3 directly to your cable modem, there is no special
setup required to connect to the Playstation Network with our service. If you are using a
router, you may need to consult your router's manufacturer on how to add the following
port forwarding options.

•TCP 80
•UDP 3478
•UDP 3479
•TCP 443
•UDP 3658
•TCP 5223

You may also go to http://us.playstation.com/support/index.htm for further assistance.

Wii  http://www.nintendo.com/consumer/systems/wii/en_na/online.jsp

Xbox  http://support.xbox.com/support/en/us/nxe/default.aspx



  Quick Links

  Billing

    View/Pay My Bill

     Billing Options

     Understanding My Bill

  Communication

     Email Us

     Call Us

     Payment Centers

  Support

      Mediacom Chat
  
     Pause Magazine
 
     
   

Site Map
 |  Terms of Use |  Privacy Policy  |  Copyright and Trademark Policies |  Fraud and Abuse

© 2011 Mediacom Communications Corporation. All Rights reserved.