We have not been able to have a steady connection for the past five days. The weird part is the playstation which is hardwired has no problem, and also ipod or ipads can connect wirelessly without any issues. But out of the four laptops we own not one of them can connect to the internet wireless or hardwired. It sometime says connected but will have no internet available. Then ocassionally it will connect load a web page then disconnect. The router is less than 4 monthes old but decided to try a different one just in case. We almost the same issues and also few other with the other router. I talk to customer service and have tried all the power cycling and trouble shooting with the same problems. Customer service said some thing about a problem mediacom was having but suppose to be fixed on June 30. However that seems to be about when our troubles started. They gave us a credit for a they days we have been without the internet but didnt say it when it would be fixed but escalated it to higher up techs. So I was wondering what were suppose to do until then and how long that will take. We all rely on the internet with our jobs and school, so its pretty tough to go with out for weeks. Is there suppose to be a fix for this issue?