Author Topic: Home Network Manager  (Read 1795 times)

MedRk12

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Home Network Manager
« on: August 04, 2012, 03:26:33 PM »
Can not get into the Home Network Manager. I e-mailed Customer Support for help and got - If you have forgotten you password to log onto the Clear Access manager you will need to go to https://homewifi.mediacomcable.com click the link “Forgot your password?”

But that link does get you to CLearVision but there is no Forgot your Password link. I use to get in by my mediacom e-mail address and password you guys setup when you installed the Internet but the ClearVision does not take them.

If a separate user and password was setup, I do not remember doing so and if so how do I find out what it is?

I ttied to attach a screen print to show that the Forgot is not there but your Attach could not do it.

MediacomTim

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Re: Home Network Manager
« Reply #1 on: August 04, 2012, 03:36:54 PM »
Hello,

I will be happy to look into this issue for you. Can you send me a message with your account or phone number, as well as the email address in which you are trying to login to the Network Manager?