Author Topic: Weak Signal and Ceton InfiniTV  (Read 856 times)

markbowden

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Weak Signal and Ceton InfiniTV
« on: June 26, 2012, 09:44:37 PM »
My cable signal has been marginal for a long time.  With analog tuners, the signal is usable but not great.  The HD channels on my TV tuner as well on the STB sometimes break up, especially when it rains.  Now, I have a Ceton InfiniTV, but the signal is too weak for it to get a full lock.  I've plugged it into the cable directly without any splitters, etc. with no luck.  I've put it downstream of an amplifier, which helps, but it's still too weak to lock.  Is it possible to get my signal boosted?

Thanks,
-mark
« Last Edit: June 30, 2012, 04:27:55 PM by markbowden »

MediacomTim

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Re: Weak Signal and Ceton InfiniTV
« Reply #1 on: June 26, 2012, 10:06:25 PM »
Hello,

I will be happy to help you with the service issues you are currently having.

With the signal issues you are experiencing on your TV, what I would like to do is schedule for a tech to come out and investigate the issue. Can I setup a date and time?

markbowden

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Re: Weak Signal and Ceton InfiniTV
« Reply #2 on: June 27, 2012, 12:02:57 PM »
OK.  When is your tech available?

MediacomDallas

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Re: Weak Signal and Ceton InfiniTV
« Reply #3 on: June 27, 2012, 12:06:37 PM »
I will get this scheduled and PM you the available dates.

markbowden

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Re: Weak Signal and Ceton InfiniTV
« Reply #4 on: June 30, 2012, 04:27:02 PM »
There was a barrel connector just outside the house joining the coax from the pole to the coax entering the house that was not waterproofed.  The tech replaced it, and now my signal strength and SNR are strong.

Thanks,
-mark

MediacomTim

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Re: Weak Signal and Ceton InfiniTV
« Reply #5 on: June 30, 2012, 04:49:08 PM »
You are welcome!

Let us know if you have any other issues.