Author Topic: Need to access modem to get wireless pasword  (Read 4434 times)

jjgolf4

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Need to access modem to get wireless pasword
« on: May 28, 2012, 08:08:00 PM »
I need to get into my modem config. to get my wireless password so I can get one of my cell phones to connect wirelessly. When I go to the 192.168.0.1 address to go to the modem page, I get a username password screen. I type in admin for the username, and password as the password, and it continues to tell me that the password is incorrect. I have reset the modem once, have attempted phone support twice, and they have set me up with a tech call on June 1. Is there ANYTHING else I can do to get to this modem config page? I did not reset this username or password, and have attempted to try some other usernames and passwords to no avail. Any assistance will be appreciated.

MediacomBill

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Re: Need to access modem to get wireless pasword
« Reply #1 on: May 29, 2012, 06:23:47 AM »
You could remove the security by resetting the router.  There is a recessed button on the back of the router. Keep in mind if you do this you will have to reset up your security.

jjgolf4

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Re: Need to access modem to get wireless pasword
« Reply #2 on: May 29, 2012, 07:14:42 AM »
I did the reset. It still asks me for a username and password, and the ones provided (admin and password) still do not work. Should I try unplugging then plugging the modem back in?

MediacomBill

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Re: Need to access modem to get wireless pasword
« Reply #3 on: May 29, 2012, 07:37:25 AM »
Try Admin and leaving password blank.

jjgolf4

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Re: Need to access modem to get wireless pasword
« Reply #4 on: May 29, 2012, 12:23:54 PM »
Tried Admin with no password, it also did not work. =o/

MediacomChrisL

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Re: Need to access modem to get wireless pasword
« Reply #5 on: May 29, 2012, 12:30:21 PM »
I don't have a netgear in the warehouse to try, but from what I am showing from the owner's manual it should be: 

"Log in with the user name admin and its default password of password.
When you connect to the gateway the Gateway Status screen displays."

So...

Username: admin
Password: password

So please give  that a try, let me know if that doesn't work.

Chris

bmic31

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Re: Need to access modem to get wireless pasword
« Reply #6 on: May 29, 2012, 02:17:21 PM »
I believe if you have the new netgear modem/router combo, when you hold the reset it resets it back to factory settings. But, the factory settings for the security are on a sticker on the bottom of the router. So if you do reset it and try to log in you should be able to use that. Be sure to hold the reset for 10 seconds before you release it, and that should change the username/password to the admin password posted above.

Best of luck!

jjgolf4

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Re: Need to access modem to get wireless pasword
« Reply #7 on: May 29, 2012, 09:13:27 PM »
I've tried all this and none of it works. What sticker on the bottom of the router? One says name and has some letters/numbers under it, and then a wep key.
One other thing: I had to access this info before, and was not asked for any password at all. Why now?

MediacomTim

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Re: Need to access modem to get wireless pasword
« Reply #8 on: May 29, 2012, 09:24:02 PM »
By default, you do need a username and password to login to the modem, for any reason.

jjgolf4

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Re: Need to access modem to get wireless pasword
« Reply #9 on: May 30, 2012, 07:51:58 PM »
Guess I'll wait for the tech to show up Friday. Nothing I try works. Thanks  for trying.

MediacomTim

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Re: Need to access modem to get wireless pasword
« Reply #10 on: May 30, 2012, 08:20:31 PM »
You are welcome. We will followup with you once the trouble call is completed. Let us know if you have any other issues.