Okay, thanks. This seems to be an issue that is a bit more widespread. While looking into it with the customer in that post, I was able to replicate the issue with some of our test accounts. I'm tracking it with our Tier 2 department now, and will keep you updated with what we find out. So I can also include your account in this issue, may I have your account number, telephone number, and the email address and password you set up for use with HBOGO? For privacy, send these along to me in a PM. You can do this by clicking the speech bubble below my name to the left of this post. Thanks!