Author Topic: Modem rental charge  (Read 1568 times)

davyduck

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Modem rental charge
« on: December 09, 2010, 03:42:55 PM »
Evidentally, Mediacom has dropped the rental charge for a modem.  I just dropped our Mediacom phone service and was informed by the lady at our local office that there was no need to return that modem.  I own a non-phone Motorola modem; I used it before and it still works up to getting it registered.  I thought I might save a couple of bucks and Mediacom could have the phone modem back for somebody else to use.  Any comments?

MediacomWes

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Re: Modem rental charge
« Reply #1 on: December 09, 2010, 03:46:07 PM »
That is correct.  As there is no longer any additional fee for having one of our modems, there would not be a reduction in the bill for not using one.  This is a free service we will provide to any of our internet subscribers.

davyduck

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Re: Modem rental charge
« Reply #2 on: December 09, 2010, 03:51:45 PM »
Thanks for the prompt reply.  :)

MediacomWes

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Re: Modem rental charge
« Reply #3 on: December 09, 2010, 03:52:45 PM »
It's what we're here for!  You know where to find us if you have any other questions.

ToddUGA

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Re: Modem rental charge
« Reply #4 on: May 03, 2011, 12:11:08 PM »
Interesting...I just signed up last week and was told there is a $5 a month rental fee for the modem...

MediacomBill

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Re: Modem rental charge
« Reply #5 on: May 03, 2011, 12:27:08 PM »
That charge has changed since this thread was originally started in December of 2010.

ToddUGA

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Re: Modem rental charge
« Reply #6 on: May 03, 2011, 12:30:51 PM »
Ahhh...gotcha. Thanks.

MediacomChrisL

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Re: Modem rental charge
« Reply #7 on: May 03, 2011, 12:34:33 PM »
no problem, thank you!

Chris

alice3078

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Re: Modem rental charge
« Reply #8 on: January 17, 2013, 08:52:00 PM »
When did Mediacom reinstate charging for a modem?

MediacomTim

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Re: Modem rental charge
« Reply #9 on: January 17, 2013, 08:53:36 PM »
We will be able to verify exactly when you were charged for the modem and get you the correct amount credited to the account.