Only our telephone modems will work with Mediacom telephone service. We can separate the provisioning. HSD on one modem and phone on the other.
If you get your own internet only modem, there will be no modem charge and you will be able to use our phone modem with out a rental charge. You'll just have 2 modems.
That's interesting, because you still have the same modem but you're no longer being charged for it.
I wasn't aware that you couldn't use a telephony modem for your phone service. None of the other moderators informed me of that.
So just to be clear, even though I purchased the exact same modem, RCA DHG535, same version and everything, Mediacom blocks the phone service because it's not your modem?
I have mine provisioned for both internet and phone, and the internet works, the phone has a dial tone but it disconnects or drops the call everytime I make a call. I believe the modem reboots as well.
I was told it might be my levels, no one said Mediacom won't allow the telephony to function on a modem you purchase. Just want to get confirmation on this.