No improvement. They are supposed to call me back again this morning. (Are you showing that in your notes? If not, please let them know that they need to call me) Three techs were here and worked on it for an hour. Luckily, they saw exactly what I've been trying to explain so they know I'm not full of crap! However, after they left yesterday, my internet connections was worse. Between 10-4, I was maybe online half the time.