Author Topic: Quick Question, 62682  (Read 316 times)

beebee890

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Quick Question, 62682
« on: March 22, 2012, 05:30:29 PM »
Internet is out but all regular lights are on on the modem.

Is this a problem in the area? (62682) The power did go out earlier today but it was fine after that.

MediacomJames

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Re: Quick Question, 62682
« Reply #1 on: March 22, 2012, 05:33:55 PM »
We are experiencing an outage in your area at the moment.  We are currently investigating the cause of this outage.

beebee890

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Re: Quick Question, 62682
« Reply #2 on: March 22, 2012, 05:37:00 PM »
Thank you for the quick reply, I thought I would ask before I called.


MediacomJames

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Re: Quick Question, 62682
« Reply #3 on: March 22, 2012, 05:39:03 PM »
No problem.

beebee890

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Re: Quick Question, 62682
« Reply #4 on: March 22, 2012, 07:30:10 PM »
ETA on it being fixed?

MediacomJames

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Re: Quick Question, 62682
« Reply #5 on: March 22, 2012, 07:31:39 PM »
Unfortunately I do not have an ETA at this time.

beebee890

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Re: Quick Question, 62682
« Reply #6 on: March 22, 2012, 07:35:53 PM »
When you do could you please post it? Thanks.

MediacomJames

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Re: Quick Question, 62682
« Reply #7 on: March 22, 2012, 07:37:01 PM »
I will as soon as I have more information.

Let627

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Re: Quick Question, 62682
« Reply #8 on: March 22, 2012, 07:44:01 PM »
Are you also experiencing internet issues in 62634 (Elkhart, IL)?

MediacomJames

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Re: Quick Question, 62682
« Reply #9 on: March 22, 2012, 07:48:34 PM »
Yes, we are experiencing issues in that area as well.

Let627

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Re: Quick Question, 62682
« Reply #10 on: March 22, 2012, 08:23:04 PM »
Ok I see that you have stated several times that no one is sure when the internet service will be fixed; however, could you at least inform me if it will be done sometime this evening? Internet access is critical for my job TONIGHT and I would like to know if I need to wake my sleeping child in order to drive to a location who has internet access (in most cases better internet providers).

Thank you in advance for your response and sorry if I come off rudely as I am just extremly frustrated.

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Re: Quick Question, 62682
« Reply #11 on: March 22, 2012, 08:25:30 PM »
We should be able to have it repaired this evening, our repair crews will not stop working until it is fixed.

MediacomJames

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Re: Quick Question, 62682
« Reply #12 on: March 22, 2012, 10:26:28 PM »
The internet service should be restored.