Author Topic: Connection issues in Davenport, IA  (Read 868 times)

WhiteFury

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Connection issues in Davenport, IA
« on: July 05, 2011, 12:42:57 AM »
I'm having hiccups every few minutes when gaming. With some things I'm just getting a few second delay but sometimes I'm getting a huge spike that can last for 20 seconds or wind up as a disconnect.

MediacomBill

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Re: Connection issues in Davenport, IA
« Reply #1 on: July 05, 2011, 07:03:42 AM »
Haven't heard from you in a while. How have you been?
Are you using a router? If yes I would like to try a direct connection to the modem.
Please send me your account info via personal message. To send me a personal message simply click on the "voice bubble" on the left of this post.

WhiteFury

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Re: Connection issues in Davenport, IA
« Reply #2 on: July 06, 2011, 06:58:11 AM »
Just tried to connect directly to the modem and I'm getting the same issues.

MediacomBill

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Re: Connection issues in Davenport, IA
« Reply #3 on: July 06, 2011, 07:05:32 AM »
Thank you for the account information.  I will get back to you after I run some tests on your modem.

MediacomBill

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Re: Connection issues in Davenport, IA
« Reply #4 on: July 06, 2011, 07:41:22 AM »
I checked your modem and all indications point towards a trouble call being needed. I will send you the details via personal message.