Author Topic: Very slow download during peak hours  (Read 12901 times)

magbast

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Re: Very slow download during peak hours
« Reply #180 on: January 24, 2012, 04:13:03 PM »
I'm officially a "Full Member" in the forum, not certain that's a good thing.

MediacomJames

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Re: Very slow download during peak hours
« Reply #181 on: January 24, 2012, 04:34:46 PM »
Could you please follow the instructions at http://ow.ly/8F4ka and attempt to do a pingtest after that to see if your results improve there?

magbast

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Re: Very slow download during peak hours
« Reply #182 on: January 24, 2012, 08:13:24 PM »


Packet loss is fine at the moment, I can tell when it starts dropping, would those setting cause intermittent packet loss?  If so, hopefully that issue has been resolved.

MediacomJames

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Re: Very slow download during peak hours
« Reply #183 on: January 24, 2012, 08:31:54 PM »
It is quite possible that the setting was causing packet loss.  Please monitor it for a little while so that we can be sure that the packet loss does not return.

magbast

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Re: Very slow download during peak hours
« Reply #184 on: January 27, 2012, 08:20:35 PM »
...

magbast

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Re: Very slow download during peak hours
« Reply #185 on: February 08, 2012, 12:42:41 PM »
Touching bases to see if there is any update in repair for my area, also just received my bill and it is now 54 a month as opposed to 39.99, will my monthly credit that I receive reflect that difference?

Regards

MediacomBill

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Re: Very slow download during peak hours
« Reply #186 on: February 08, 2012, 12:49:01 PM »
I will check and pm you in a few minutes.

magbast

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Re: Very slow download during peak hours
« Reply #187 on: February 12, 2012, 08:52:12 PM »


Especially slow tonight, anything special going on?

MediacomTom

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Re: Very slow download during peak hours
« Reply #188 on: February 12, 2012, 09:12:09 PM »
Nothing special in particular. Utilization is a bit higher tonight, but nothing out of the normal beyond the existing problem.

magbast

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Re: Very slow download during peak hours
« Reply #189 on: February 15, 2012, 10:22:50 AM »
Hey Guys,

I will be moving Feb. 29th.  I know we have discussed this briefly, but the area I'm moving to, Linden, North Carolina, does not offer Mediacom.  I would appreciate as a parting gesture that the contract be cancelled without any early termination fee as I will no longer be able to be a customer. 

Thank You

Rodney

MediacomDallas

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Re: Very slow download during peak hours
« Reply #190 on: February 15, 2012, 10:34:44 AM »
Rodney - I will PM you about the contract and ETF.