« on: April 14, 2014, 08:35:30 PM »
Hello Malkera and thank you for contacting us here about this issue. There are a variety of factors that go into determining if an address is serviceable including, but not limited to the distance in which a house if from the tap. If you are too far away from it, then the signal would be too weak to provide you with reliable service. I can verify from here if what the representative told you, but if it is determined that you are in fact too far away and your address is not serviceable, you will need to look else where for service.
Can you send me a Personal Message with the address in which you are inquiring about?