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Messages - cjb

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1
Internet Support / Re: internet drops and slow when working
« on: January 21, 2014, 05:57:26 PM »
I just got a call indicating that i have a repaired scheduled, but i just got this email today:

This confirms your cancelled service appointment.

What is actually happening?

2
Internet Support / Re: internet drops and slow when working
« on: January 17, 2014, 08:38:56 PM »
speeds have been pretty stable as of late.
Ping wasn't so hot today but that hasn't been the standard
Guess whatever they did seems to be sticking for now.

http://www.speedtest.net/result/3239929611.png

3
Internet Support / Re: internet drops and slow when working
« on: January 14, 2014, 08:25:10 AM »
So what did they say is happening outside?

4
Internet Support / Re: internet drops and slow when working
« on: January 13, 2014, 09:49:25 AM »
It is crazy how well it is working right now...even though its pouring.

http://www.speedtest.net/result/3228778592.png

when it's good its great, we'll see how long it lasts
no response need just wanted to capture a good moment in our thread.

5
Internet Support / Re: internet drops and slow when working
« on: January 12, 2014, 07:43:16 PM »
thanks for your help and patience

6
Internet Support / Re: internet drops and slow when working
« on: January 12, 2014, 07:35:54 PM »
it was working so well earlier today but now im slow and not consistent at all.

http://www.speedtest.net/result/3227492854.png

7
Internet Support / Re: internet drops and slow when working
« on: January 12, 2014, 07:33:57 PM »
They can come check to the house anytime.

Nothing has moved in my house the likelihood of it being inside is much lower then outside in the cold/rain/wind.

I cannot afford multi-hour windows waiting at home for a tech to come inside.

8
Internet Support / Re: internet drops and slow when working
« on: January 12, 2014, 07:20:34 PM »
no splitters connected, it's direct to the modem.
and I saw the modem restart, i was looking at it so something happened.

also speeds go up and down...normally when i have no problems the speeds don't vary as much as they have been.

but for the most part today has been pretty good, its only been the last 4 hrs or so when i have had problems.

don't know if signal power is useful, but download is 5db and 24db SNR....upload 42db
don't know if the modem logs are useful but here they are:
2014-01-12 19:13:10   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-12 19:12:53   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync
2014-01-12 19:12:52   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-12 19:12:45   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-12 19:12:02   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync
2014-01-12 19:11:55   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-12 19:07:02   6-Notice   0x045A80E4   TLV-11 - unrecognized OID
2014-01-12 19:06:49   4-Error   0x040D9A93   ToD request sent- No Response received
2014-01-12 19:06:48   3-Critical   0x040D9A2C   DHCP WARNING - Non-critical field invalid in response.
2014-01-12 19:06:47   3-Critical   0x040D99C8   DHCP FAILED - Request sent, No response
2014-01-12 19:06:41   3-Critical   0x040D9964   DHCP FAILED - Discover sent, no offer received
2014-01-12 19:06:32   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-12 19:06:30   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-12 19:06:29   3-Critical   0x0510FFA4   No UCD's Received - Timeout
2014-01-12 19:06:29   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-12 19:06:18   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-12 19:06:12   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-12 19:05:57   3-Critical   0x04E33948   No Ranging Response received - T3 time-out
2014-01-12 19:05:50   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-12 19:05:48   3-Critical   0x04E33A10   Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout
2014-01-12 19:05:34   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-12 19:05:21   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync
2014-01-12 19:04:21   6-Notice   0x045A80E4   TLV-11 - unrecognized OID
2014-01-12 19:04:19   4-Error   0x040D9A93   ToD request sent- No Response received
2014-01-12 19:04:16   3-Critical   0x040D9A2C   DHCP WARNING - Non-critical field invalid in response.
2014-01-12 19:04:04   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-12 19:04:02   3-Critical   0x04E33A10   Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout
2014-01-12 19:03:52   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync
2014-01-12 19:03:37   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-12 19:03:35   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-12 18:54:26   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync
2014-01-12 18:36:57   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-12 18:32:24   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-12 18:32:22   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-12 18:32:04   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-12 18:31:44   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-12 18:14:00   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-12 18:13:43   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync
2014-01-12 18:11:33   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-12 18:07:20   6-Notice   0x045A80E4   TLV-11 - unrecognized OID
2014-01-12 18:07:19   3-Critical   0x040D9A2C   DHCP WARNING - Non-critical field invalid in response.
2014-01-12 18:07:12   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-12 18:07:10   3-Critical   0x04E33A10   Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout
2014-01-12 18:06:45   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync
2014-01-12 18:04:49   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-12 17:59:47   6-Notice   0x045A80E4   TLV-11 - unrecognized OID
2014-01-12 17:59:46   3-Critical   0x040D9A2C   DHCP WARNING - Non-critical field invalid in response.
2014-01-12 17:59:40   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-12 17:59:37   3-Critical   0x04E33A10   Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout
2014-01-12 17:58:26   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-12 17:58:18   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-12 17:55:41   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync
2014-01-12 17:49:51   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-12 17:41:29   6-Notice   0x045A80E4   TLV-11 - unrecognized OID
2014-01-12 17:41:21   3-Critical   0x040D9A2C   DHCP WARNING - Non-critical field invalid in response.
2014-01-12 17:41:15   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-12 17:41:13   3-Critical   0x04E33A10   Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout
2014-01-12 17:39:31   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-12 17:08:36   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-12 17:08:31   3-Critical   0x0459E508   REG RSP not received
2014-01-12 17:08:28   6-Notice   0x045A80E4   TLV-11 - unrecognized OID
2014-01-12 17:08:28   3-Critical   0x040D9A2C   DHCP WARNING - Non-critical field invalid in response.
2014-01-12 17:08:18   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-12 17:08:16   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-12 17:08:05   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-12 17:08:02   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-12 17:07:59   3-Critical   0x04E33A10   Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout
2014-01-12 17:07:33   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync
2014-01-12 17:07:32   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-12 17:07:27   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-12 17:07:12   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-12 17:07:04   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-12 17:07:03   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-12 17:06:35   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync
2014-01-12 16:57:00   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-12 16:19:16   6-Notice   0x045A80E4   TLV-11 - unrecognized OID
2014-01-12 16:19:15   3-Critical   0x040D9A2C   DHCP WARNING - Non-critical field invalid in response.
2014-01-12 16:18:58   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-12 16:18:55   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-12 16:18:53   3-Critical   0x04E33A10   Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout
2014-01-12 16:14:30   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-12 16:00:26   6-Notice   0x045A80E4   TLV-11 - unrecognized OID
2014-01-12 16:00:25   3-Critical   0x040D9A2C   DHCP WARNING - Non-critical field invalid in response.
2014-01-12 16:00:17   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-12 16:00:15   3-Critical   0x04E33A10   Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout
2014-01-12 15:59:20   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-12 15:56:36   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-12 15:56:33   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-12 15:55:46   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-12 15:55:44   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-12 15:54:45   6-Notice   0x045A80E4   TLV-11 - unrecognized OID
2014-01-12 15:54:45   3-Critical   0x040D9A2C   DHCP WARNING - Non-critical field invalid in response.
2014-01-12 15:54:36   3-Critical   0x04E33948   No Ranging Response received - T3 time-out
2014-01-12 15:54:32   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-12 15:54:29   3-Critical   0x04E33948   No Ranging Response received - T3 time-out
2014-01-12 15:54:06   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-12 15:54:03   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync
2014-01-12 15:53:49   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-12 15:53:47   3-Critical   0x04E33A10   Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout
2014-01-12 15:53:23   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync

9
Internet Support / Re: internet drops and slow when working
« on: January 12, 2014, 07:09:23 PM »
well i did a refresh of my router and upgraded the firmware, this was working well for a little while.

Now i see my modem restarting on its own a few times today...any ideas

10
Internet Support / Re: internet drops and slow when working
« on: January 11, 2014, 07:59:07 AM »
power cycle modem only
http://www.speedtest.net/result/3224020522.png

power cycled router only
http://www.speedtest.net/result/3224036715.png

seems like the new issue is router related....do you have any router recommendations that don't start needing constant power cycles after a year of use....feel like i have been going through these things like candy.

11
Internet Support / Re: internet drops and slow when working
« on: January 11, 2014, 07:45:53 AM »
restarted just the modem and got
http://www.speedtest.net/result/3224013309.png

12
Internet Support / Re: internet drops and slow when working
« on: January 11, 2014, 07:42:38 AM »

13
Internet Support / Re: internet drops and slow when working
« on: January 10, 2014, 09:40:29 PM »
Rebooted both the modem and router and the speeds are back up

http://www.speedtest.net/result/3223309750.png

guess we will see for how long.   also below is logs from my modem from today


2014-01-10 21:26:52   6-Notice   0x045A80E4   TLV-11 - unrecognized OID
1970-01-01 00:00:11   3-Critical   0x040D9A2C   DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:03   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-10 04:41:49   6-Notice   0x045A80E4   TLV-11 - unrecognized OID
2014-01-10 04:41:48   3-Critical   0x040D9A2C   DHCP WARNING - Non-critical field invalid in response.
2014-01-10 04:41:40   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-10 04:41:38   3-Critical   0x04E33A10   Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout
2014-01-10 04:41:24   3-Critical   0x0501BDC8   SYNC Timing Synchronization failure - Failed to acquire FEC framing
2014-01-10 04:41:23   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-10 04:05:36   6-Notice   0x045A80E4   TLV-11 - unrecognized OID
2014-01-10 04:05:35   3-Critical   0x040D9A2C   DHCP WARNING - Non-critical field invalid in response.
2014-01-10 04:05:27   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-10 04:05:25   3-Critical   0x04E33A10   Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout
2014-01-10 04:05:02   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync
2014-01-10 04:05:01   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-10 04:04:23   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-10 03:59:53   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync
2014-01-10 03:59:09   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-10 03:52:13   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-10 03:51:49   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-10 03:46:51   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-10 03:46:41   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync
2014-01-10 03:46:40   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-10 03:44:27   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-10 03:43:44   3-Critical   0x0501BDC8   SYNC Timing Synchronization failure - Failed to acquire FEC framing
2014-01-10 03:43:43   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-10 03:43:29   3-Critical   0x0501BDC8   SYNC Timing Synchronization failure - Failed to acquire FEC framing
2014-01-10 03:43:29   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-10 03:43:27   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync
2014-01-10 03:43:27   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-10 03:19:19   6-Notice   0x045A80E4   TLV-11 - unrecognized OID
2014-01-10 03:19:18   3-Critical   0x040D9A2C   DHCP WARNING - Non-critical field invalid in response.
2014-01-10 03:19:06   3-Critical   0x04E33948   No Ranging Response received - T3 time-out
2014-01-10 03:19:00   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-10 03:18:58   3-Critical   0x04E33A10   Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout
2014-01-10 03:18:50   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-10 03:18:44   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-10 03:18:32   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-10 03:16:42   6-Notice   0x045A80E4   TLV-11 - unrecognized OID
2014-01-10 03:16:42   3-Critical   0x040D9A2C   DHCP WARNING - Non-critical field invalid in response.
2014-01-10 03:16:28   3-Critical   0x04E33948   No Ranging Response received - T3 time-out
2014-01-10 03:16:05   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-10 03:16:04   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-10 03:16:01   3-Critical   0x0501BDC8   SYNC Timing Synchronization failure - Failed to acquire FEC framing
2014-01-10 03:16:01   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-10 03:16:01   3-Critical   0x0501BDC8   SYNC Timing Synchronization failure - Failed to acquire FEC framing
2014-01-10 03:16:00   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-10 03:16:00   3-Critical   0x0501BDC8   SYNC Timing Synchronization failure - Failed to acquire FEC framing
2014-01-10 03:15:57   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-10 03:15:57   3-Critical   0x0501BDC8   SYNC Timing Synchronization failure - Failed to acquire FEC framing
2014-01-10 03:15:51   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-10 03:15:49   3-Critical   0x0501BDC8   SYNC Timing Synchronization failure - Failed to acquire FEC framing
2014-01-10 03:15:49   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-10 03:15:17   3-Critical   0x05110008   UCD invalid or channel unusable
2014-01-10 03:15:12   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-10 03:15:11   3-Critical   0x04E33A10   Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout
2014-01-10 03:15:03   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-10 03:15:01   3-Critical   0x0501BDC8   SYNC Timing Synchronization failure - Failed to acquire FEC framing
2014-01-10 03:14:51   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-10 03:14:41   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync
2014-01-10 03:14:41   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-10 02:58:21   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-10 02:02:56   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync
2014-01-10 01:49:38   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-10 01:49:33   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-10 01:49:17   3-Critical   0x0501BD64   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2014-01-10 01:49:16   3-Critical   0x0501BDC8   SYNC Timing Synchronization failure - Failed to acquire FEC framing
2014-01-10 01:49:09   3-Critical   0x0501BEF4   SYNC Timing Synchronization failure - Loss of Sync
2014-01-10 01:49:07   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-out
2014-01-10 01:37:55   3-Critical   0x0501BE90   SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2014-01-10 00:30:02   3-Critical   0x04E33A74   Started Unicast Maintenance Ranging - No Response received - T3 time-ou

14
Internet Support / Re: internet drops and slow when working
« on: January 10, 2014, 09:18:42 PM »
http://www.speedtest.net/result/3223284778.png

here is an example...usually though I have found the upload speed  unaffected.

15
Internet Support / Re: internet drops and slow when working
« on: January 10, 2014, 09:15:50 PM »
well it was looking good for a little while but it is back to being extremely inconsistent.
1 second i'll get 20mb down the next 1 the next it is not working at all...then it starts back up.

so unfortunately it does not look as if the problem is completely cleared up yet.

16
Internet Support / Re: internet drops and slow when working
« on: January 10, 2014, 09:30:39 AM »
looks like it is back....last time i looked the speeds were about half what they usually are, but i'll check this evening again to see where we are.
thanks

17
Internet Support / Re: internet drops and slow when working
« on: January 08, 2014, 08:57:36 PM »
Will our bills reflect credits for each day we are without service?

18
Internet Support / Re: internet drops and slow when working
« on: January 08, 2014, 08:45:40 PM »
Any word on outage status and why a neighbor's internet works and mine is still out

19
Internet Support / Re: internet drops and slow when working
« on: January 08, 2014, 10:40:53 AM »
any word on the status of the outage

20
Internet Support / internet drops and slow when working
« on: January 07, 2014, 07:41:51 PM »
Internet dropping. Problem started several days ago but was manageable, now I can't manage to even get to a speed test.
Modem downstream shows snr of 23db and power level of 7db. Upstream power level is 42db

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