Thanks! It looks like we were working off outdated information. I do see all services on the current account bundled under a contracted promotion. We're unable to process any orders resulting in billable changes here, but I show that everything should be set to have this number ported out- if that is your wish. This process would begin on Vonage's side, with a port out request made to us. Once the number is claimed by Vonage, the service is discontinued here. Because all services are bundled under a contract, however, it is worth noting that this would change the account pricing structure altogether and/or generate early termination fees.