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Messages - comanche1313

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Internet Support / Slow speed
« on: January 31, 2014, 07:07:16 PM »
Can we check to see what's happening. When it gets really cold or rains a lot I get very slow speeds. I am wondering if it is the cable that is in th ground from the pole to the house.

Internet Support / Re: Question
« on: January 22, 2014, 07:22:16 AM »
ok thanks. send info please

Internet Support / Re: Poor Netflix performance for some time
« on: January 22, 2014, 06:57:59 AM »
I had the same problem with the WD device. I had to hack the device and put a different firmware on so that it would stream better. Once I did that it was smooth sailing after that.

Internet Support / Question
« on: January 22, 2014, 06:36:25 AM »
I noticed on your site that it has current customers can get Prime Plus Internet for 14.95 a month for one year. it also has 350 Gigabytes per monthly billing period. Am I able to do this?

Internet Support / Re: Usenet download speed throttling?
« on: October 22, 2013, 05:15:09 PM »
Try using this for downloads.

I had the same problem with slow downloads. Used that and seem to have cleared everything up.

Internet Support / Re: huntsville al
« on: July 12, 2013, 09:59:04 PM »
I will need credit for the last two days because up for 30 seconds down for 3 hours isnt going to cut it.

Internet Support / huntsville al
« on: July 12, 2013, 09:45:55 PM »
Are we having issues in Huntsville? For the last two days my connection keeps going out or at least my modern keeps saying it is off line. Please advise!

Internet Support / Re: Hunstville/ New Market Outage?
« on: March 27, 2013, 09:27:53 PM »
I will take the credit as well. Been down all day and still down.

Internet Support / Re: Area Support Is Terrible!
« on: February 13, 2013, 08:47:49 AM »
Are you sure it isnt your machine. I used to have the same issue and they would come out and check everything and find no issues. Had the techs out several times. Turns out it was my machine could not handle the high speed for some reason. Not sure if it had a virus I couldn't find or what. But we upgraded to a MAC G5 desktop and my speeds were lighting fast after that.

Internet Support / Re: internet down
« on: February 13, 2013, 07:47:34 AM »
No problem. Thanks for the info. Just wanted to make sure it wasnt me!

Internet Support / Re: internet down
« on: February 13, 2013, 07:39:44 AM »
as of right now it is still down

Internet Support / internet down
« on: February 13, 2013, 04:16:09 AM »
I have rebooted everything however i still can not connect. Modem on gets to the send and the light just flashes. Any suggestions?

Billing Support / Late Fee
« on: October 20, 2012, 09:27:29 AM »
Back on Oct 2nd I made a payment online for 38.34 A couple of weeks later I notice the payment had not cleared my bank. I go back in and look to see if I had I missed it but it said my balance was zero. I get a bill today charging me a late fee and said i had not made a payment. Please advise!

Internet Support / Re: High PING Good dl and ul Speeds
« on: August 20, 2012, 03:52:08 PM »
Hey man try this with your DNS IP addresses. Use and I use those with great results. They are googles DNS servers.

General Support / Re: repeat calls
« on: August 02, 2012, 09:40:25 PM »
4 times today and 5 times yesterday. Someone on the other end is going to get their feelings hurt if they do not stop.

General Support / repeat calls
« on: August 02, 2012, 09:16:53 PM »
Why are you guys calling my house 4 and 5 times a day? What is it you want. Heres a concept for you leave a dang message!

Internet Support / Re: Slow Speeds in Huntsville
« on: April 22, 2012, 09:41:15 PM »
Like i said the last 3 times I have taken off work all the techs did was come in and run speed tests on the machine and say we dont know what the problem is and didnt check anything on the outside. So I am not taking off work again for that mess.

Internet Support / Re: Slow Speeds in Huntsville
« on: April 22, 2012, 09:36:10 PM »
Again Please send me what it was cost if I decide to disconnect my service!

Internet Support / Re: Slow Speeds in Huntsville
« on: April 22, 2012, 09:24:09 PM »
I am not takeing off work for your tech to come run speed tests on my machine and say I dont what the problem is. That has been the last three times. I am not wasting anymore of my time with your techs. Now if it is on the outside of the house by all means come on out. This is either going to be fixed for freaking turn it off. It never fails if there is something I need to do I can connect to anything. Hell I barley got this site to come on line!

Internet Support / Re: Slow Speeds in Huntsville
« on: April 22, 2012, 09:18:31 PM »
So what is it going to cost me to cancel? I would rather 6mb dsl that works than 12mb that doesnt!

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