« on: December 07, 2013, 12:40:40 PM »
Signal levels look good, with the last reported T3 error at 1AM. This was a single error, with several occurring in succession around 6PM last night. We're able to pull upstream date for individual modems, as well as average totals across the card and historical percentiles in 10, 50, and 90. Generally independent SNR levels for this modem stay quite close to the card average, though both see quick drops in levels. This shouldn't cause such a sustained issue, as this is fairly infrequent. With the current service appointment, we can begin to build a record of levels at the tap, etc. with the technician's report and bring this to the TOS if needed.