Solve the problem permanently, ha that's a great joke. Do you know how long this has been going on with no improvement whatsoever? I'll tell you, since before October 2nd, and that was when I was fed up with support over the phone, and decided to try an alternative form of communication. I'd venture to say that this problem has been ongoing for almost six months. It may be worse now, but it has always been bad. When we had DSL, it was slow, but we got the advertised speed. They even upgraded our bandwidth with no additional costs. With Mediacom I could count on my hands the number of times I have seen a download go close to 2.5 MB/s (20Mbps). There was this one single time that a SpeedTest equaled 25Mbps. I had never seen it before, and I've never seen it again. That was probably a few years ago now.
Sorry for the rant, but I'm really frustrated over this at the moment.
Two hours ago:http://speedtest.net/result/1764631966.png