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Messages - WastingBody

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1
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: March 04, 2012, 07:24:26 PM »
And I am tired of doing that because it doesn't change anything.

2
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: March 04, 2012, 06:50:51 PM »
There is no packet loss. If there was, then it would be a serious problem. The one time I have ever seen any packet loss, nothing worked at all. As in, all I could do was ping servers. I know full well what packet loss "feels" like from my time using my university's wireless service.

I'm going to stop checking back here. Nothing has changed, nothing will change. That's my opinion; feel free to prove me wrong any time.

3
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: March 04, 2012, 06:34:48 PM »
No, but that won't make a difference. When it's the router messing up, we have a normal upload and a slow download. We have a slow everything right now.

4
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: March 04, 2012, 06:17:27 PM »
Yeah, it was good then. I didn't expect it to stay that way, and it didn't.

http://www.speedtest.net/result/1813773780.png

5
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: February 28, 2012, 11:43:50 AM »
So, our modem was disconnected completely for a while today. It reports that it took 53 attempts to obtain a CM IP address. Outside of that, it has been painfully slow as always.

6
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: February 26, 2012, 12:43:24 PM »
I never expected anything to get fixed, and it didn't. Still just as unusable as ever.

On another note, the modem still reports that it is using Docsis 1.x. I thought that we were at least using Docsis 2.

7
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: February 22, 2012, 11:34:01 AM »
Seeing as how the phone isn't working for the second day in a row, how will the tech contact us when they come? I will be here. I can guarantee you that.

8
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: February 22, 2012, 11:03:29 AM »
Second day in a row. Awesome.

http://www.speedtest.net/result/1789693964.png

9
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: February 21, 2012, 07:51:47 PM »
Whoa now, I would not call it usable. It's still just as bad. By slightly improved, I meant that SpeedTest showed an improvement, but I definitely cannot tell the difference when attempting to do anything really.

10
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: February 21, 2012, 07:29:18 PM »
Phone works and bandwidth improved slightly.

http://www.speedtest.net/result/1788372364.png

11
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: February 21, 2012, 07:14:55 PM »
I thought to myself, "Yeah, like that would do any good". Then I decided to go and do it, and guess what? Same results as before. Phone still doesn't work. I don't even know how I managed to get to SpeedTest and actually do a test.

http://speedtest.net/result/1788346459.png

12
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: February 21, 2012, 06:40:52 PM »
I'm guessing that our phones have not worked at all today either. I did a SpeedTest though.

http://speedtest.net/result/1788315000.png

On the phones, when you turn it on, there is no dial tone, and the lights for the phone line on the modem are just flashing constantly.

13
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: February 21, 2012, 06:26:38 PM »
Today it seems that the good internet never came...

If there is no improvement by the end of February we are, without a doubt, switching ISPs. It doesn't matter if it costs more, it doesn't matter if it's inconvenient, it doesn't matter if we have bandwidth caps. Not having internet every other day sucks.

Today I just wanted to come home and play some Battlefield 3. What do I end up doing? I end up complaining straight to you guys while the page doesn't even finish loading because that's how bad it is.

I couldn't imagine it getting worse than it was before the tech came out. Well, Mediacom showed me didn't they?

14
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: February 20, 2012, 10:42:26 PM »
Okay, so now it doesn't matter what piece of hardware is attached to the modem; we still get terrible service. When I say terrible I mean, Steam does not stay connected, instant messengers do not stay connected, only the background of webpages will load. Stuff like that. I have also been told that the voice quality over the phone during this time is greatly degraded.

Now, it's not like this all of the time, but there seems to be no middle ground like there used to be. It's either greater than 20Mbit/s or less than 1Mbit/s. No amount of reseting or trying to use a different router/laptop changes anything during a slow spell. Maybe half an hour to an hour later it will end, and we will see higher speeds.

I thought I would post some relevant information about the new problem.

15
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: February 16, 2012, 10:21:48 PM »
If we bought our own modem instead of the rented one, would it improve our connection? I was looking at the following modem.
http://www.newegg.com/Product/Product.aspx?Item=N82E16825122015

16
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: February 16, 2012, 09:47:29 PM »
The internet might as well not be connected. We have spent the last few hours just trying to get the connection to work. I can't view any pm's as they wont load, so I cannot reply to them, sorry.

I tried to download a file, it goes at 1-4 KB/s. I'm not kidding when I say that it has never been worse. I always feel like it cannot get worse, but it always does...

Our new modem that we received says it's using DOCSIS 1.x if that makes a difference? Is there anything at all that I can do from my house to make this any better? Besides resetting everything and trying different network configurations? As I have said, using a different router and connecting a laptop directly to the modem makes no difference.

17
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: February 16, 2012, 06:56:59 PM »
Okay

18
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: February 16, 2012, 06:23:01 PM »
That was true until today. The slow speeds returned with the alternate router and new modem, but this time the upload speed is also very slow.

Restarting the router and modem had no effect. I even connected a laptop directly to the modem; I received the same speeds.

You can see the SpeedTest results here:
http://www.speedtest.net/results.php?sh=121c285aa8fae899dfd922cedd311d50&ria=0

19
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: February 10, 2012, 01:36:42 PM »
I am downloading Netbeans at 10-20 KB/sec now. That's a great advertising line right there, only 3x faster than your best dial-up service. It should be over 350x faster, but I'm sure you won't notice the difference.

Percent difference between my last post's SpeedTest and our advertised bandwidth: 11,000%. That's right, 11,000%.

20
Internet Support / Re: High BW Loss outside of Huntsville, AL
« on: February 10, 2012, 12:44:35 PM »
Solve the problem permanently, ha that's a great joke. Do you know how long this has been going on with no improvement whatsoever? I'll tell you, since before October 2nd, and that was when I was fed up with support over the phone, and decided to try an alternative form of communication. I'd venture to say that this problem has been ongoing for almost six months. It may be worse now, but it has always been bad. When we had DSL, it was slow, but we got the advertised speed. They even upgraded our bandwidth with no additional costs. With Mediacom I could count on my hands the number of times I have seen a download go close to 2.5 MB/s (20Mbps). There was this one single time that a SpeedTest equaled 25Mbps. I had never seen it before, and I've never seen it again. That was probably a few years ago now.

Sorry for the rant, but I'm really frustrated over this at the moment.

Right now:
http://www.speedtest.net/result/1764862557.png
Two hours ago:
http://speedtest.net/result/1764631966.png

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