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  Why do I get a message "one
  moment please" on my TV?


  What can I do if i get the
  message "To Be Announced"
  in the channel guide?


  There is a blue bar on the TV
  screen that says "Not
  Authorized" Why?

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EcoBilling
EcoBilling is a paperless statement listing all your monthly charges, which you receive electronically instead of through the mail. With EcoBilling, you can review your bill online, review previous statements and if needed, you can print out a copy for your records.

Recurring Online Payments
When you register to pay your bill online, you have the freedom to access your account from your home, your office or any computer with Internet access.

Mediacom customers (cable television, Internet, telephone or other services) can make a recurring online payment for their monthly bill by authorizing any of the following methods:

  • Electronic Funds Transfer (EFT) deduction
  • from their savings or checking accounts
  • Credit Card
  • Debit Card

With recurring payments, customers can view their current billing statements or account history/status online, and download statements. With a recurring payment, you never have to worry about a late bill payment again. Every month, Mediacom will send to your designated email in advance of your bill, a reminder that your bill is soon due. Sign up today

Single Online Payments
Mediacom customers can make a single online payment for their monthly bill by choosing any of the following choosing any of the following methods:

  • Make a one-time payment using your checking or savings account
  • Make a one-time payment using your debit card
  • Make a one-time payment using your credit card

Credit Cards Accepted
MasterCard, Visa, Discover

Automated Phone Payments
You may pay your Mediacom bill automatically by telephone by calling1-855-MEDIACOM or 1-855-633-4226. It's quick, easy, and secure; all you need is your Mediacom account number and your credit card or bank account number.

Payment Centers
You can mail or drop off your payment at your local Mediacom Payment Center (address is on your bill).

Find your local Mediacom Payment Center

 
   
   

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