How do I receive collect calls from a correctional facility?
The person in the Correctional Facility must first set up an account with Correctional Billing
Services at 1-800-844-6591. They then, must use 10-10-333-00 + 10 digit number when
making a call. A collect call cannot be made to a Mediacom customer directly from a
correctional facility. If the person in the correctional facility set up the account with
Correctional Billing Services, then the Mediacom customer would then be able to accept the
call, as long as they do not have collect calls blocked.